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Shipping & Returns
1) All products are shipped from China. For now our International Shipment method includes EMS Express Service, DHL Express Service and Registered Airmail still we are offering least shipping charges compared to all our competitor online stores. We are offering Free Shipping on Local Orders.

2) We make shipment from Monday to Friday except Saturday, Sunday and public holidays. All orders will dispatch within 36 - 48 Hrs after payment is received because our Quality Assurance department checks your ordered items for any possible defects. Express Shipping will usually take within 7 to 10 days to arrive for most countries.

3) We shall not be held responsible for any delay caused at the customs clearance point.

4) We can ship to almost any registered address in the world EXCEPT P.O. Box addresses or Military Base addresses.

5) It is your obligation to provide the correct address details at the time of ordering. Incase you provide the wrong address; an extra re-routing fee will be charged from you and ExtremeDeal.com will not be responsible for any loss that occurs because of wrong address.

6) If your delivery location is classified as an Extended/Remote Delivery Area by our courier services, additional amount will be charged from you. Location of Extended Delivery Area can only be verified manually after an order is received. We will then notify you via email/phone and send an invoice charging you the surcharge.

7) After your order has been shipped, we will notify you through email and will provide you the Tracking Number so that you can conveniently track online the whereabouts of your order.

8) Each Express shipment of these items requires an adult signature upon delivery to your door-front. If there is no one present, the parcel will be sent to the nearest post office/facility to await your collection. A note will be left in your post box informing you the branch and its address.

9) Import duties and/or taxes may be imposed by your local government on shipments from outside your country. These charges (if any) are SEPARATE from items and Shipping charges and are made payable to your government. Customs policies vary widely from country to country. You should contact your local customs office for further information.

10) Our items are shipped using Dimensional Weight instead of actual weight of the items. Dimensional Weight is a standard formula used throughout the freight industry that considers a package density or volume when determining charges. Dimensional weight is used when the weight of a package is inappropriately less than the actual size of the package - like a box filled with inflated balloons!

11) We perform 100% quality check on all items before shipment. However, in the unlikelihood of the items being damaged during shipment, please inform by e-mailing us immediately info@extreme-deal.com. Any complaints for damage made after 3 days of delivery will not be entertained. You must return defective or damaged goods within 30 days of receipt. We will guarantee an arrangement for a replacement (subject to availability) at our cost or make a full refund for you depending on your request once we receive the returned item.

12) If you want to return the item for reasons other than its damaged, you will have to bear the return cost. We will make a full refund minus shipping charges once item is received, provided the returned item is in its original packaging and still in resalable condition. Restocking fee will be 5.5% of the price of item you purchased.

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